Refund and Returns Policy

Thank you for shopping with Timelamps.com. We strive to provide you with high-quality and innovative products. Due to the nature of our new and fancy products, we do not accept returns. However, we understand that accidents can happen during shipping, and we are committed to ensuring your satisfaction.

Replacement for Damaged Products: If you receive a damaged item, we will gladly replace it for you. Please follow our simple procedure to request a replacement:

• Notification within 24 Hours:

  • Please notify us within 24 hours of receiving the damaged item.
  • Contact our customer service team via email at support@timelamps.com with your order number and a brief description of the damage.

• Video Proof of Unboxing:

  • To streamline the replacement process, we require video proof of the unboxing of the damaged item.
  • Record a short video clearly showing the unboxing process, focusing on the damaged areas.

• Submit Your Request:

  • Attach the video proof to your email along with any additional images that provide a clear view of the damage.
  • Include your order number, contact information, and a detailed description of the issue.

• Assessment and Replacement:

  • Our team will review your request and assess the damage.
  • If the damage is confirmed, we will promptly send a replacement item at no additional cost to you.
• Refund
• Refund can take upto 7-15 days excluding bank holidays.
• Return
• Successful returns can be done in 7-15 days excluding holidays.

Understanding Our Policy: By making a purchase on Timelamps.com, you acknowledge and accept our no-return policy. We encourage you to thoroughly review your order upon arrival and report any damage within the specified timeframe.

Please understand that our focus on new and fancy products means we do not accept returns for reasons other than damage during shipping.

We appreciate your understanding and cooperation in adhering to this policy. Our goal is to ensure you have a positive shopping experience with Timelamps.com. If you have any questions or concerns, feel free to contact our customer service team.

Thank you for choosing Timelamps.com!